Custom CRM in Cyprus
Start with the unhelpful truth: most companies should buy a CRM off the shelf. A licence is cheaper, faster and someone else maintains it. Building only pays when the way you work is the thing that makes you money, and no product on the market fits it. This page is for the companies in that second group, and for the ones who are not sure which group they are in.
The build-or-buy test, in one minute
Read both columns honestly. Most people belong on the left, and we would rather you find that out here than after an invoice.
Buy the licence if
- Your sales process looks like everybody else's in your industry
- You mainly need contacts, a pipeline and reminders
- Fewer than five people will use it every day
- A monthly per-seat fee is easier for you than a project
Build it if
- Your process is the thing competitors cannot copy
- You already pay for a product and still run the real work in spreadsheets
- Your data has to meet other systems: pricing, invoices, site records, documents
- Per-seat licences across the team now cost more than a build would over a few years
If you land on the left, say so and we will point you at a product that fits. We would rather be the company that told you the truth than the one that sold you a project you did not need.
What "we already have a CRM" usually means
Three things we hear in nearly every first conversation on this island.
The licence is paid, the work happens elsewhere
The product holds contacts. The quotes, the real pipeline and the numbers that matter live in a spreadsheet next to it, because the product could not be bent that far. You are paying twice: once in licences and once in the hours spent keeping both in step.
Nobody can answer a simple question
What is outstanding right now. Which client has not been contacted in two months. Which job made money after everything landed. The answers exist somewhere across invoices, email and memory, and getting them takes a day nobody has.
It knows about clients and nothing else
A CRM that cannot see your prices, your suppliers or your documents is a contact list with ambition. The moment it has to talk to how you actually deliver, someone opens a spreadsheet again.
What we build
One system that holds the commercial side of the company, with the fields you use and none of the ones you do not.
Clients, deals, quotes, invoices, follow-ups
The full cycle in one place, including recurring invoices and the reminder that tells you a client has gone quiet. Not four tools stitched together with exports.
Connected to how you deliver
A CRM that knows your price list, your suppliers and your documents can answer questions a contact database never could. This is where the build earns its keep.
AI where it removes real work
Reading an incoming invoice and matching it against what was agreed. Drafting the follow-up your team would have written. Answering from your own documents without inventing anything. Applied to one bottleneck at a time.
Yours, including the source code
You own the system and the code at the end. No per-seat pricing that grows with your headcount, and no vendor deciding your roadmap for you.
We run our own company on one
The strongest argument we have is not a case study. It is that we use the thing every day.
Our own CRM, in daily use
Clients, contracts, invoices, the security schedule and an automatic log that records what was built each day. It sends the morning briefing and chases the follow-ups. When we describe what a CRM should do for a small company, we are describing the one we opened this morning.
Cost control for a Cyprus developer
A cost-intelligence system for a Cyprus property developer that reads a priced bill of quantities, matches incoming invoices line by line and flags the difference, with manual correction where the automatic match is wrong. Real files, hundreds of real positions.
A multilingual assistant that sells
Apollon Motors is a full showroom with an AI assistant answering buyers in English, Greek and Russian. The same engine that answers a buyer on a website can answer your team inside an internal system.
See the Apollon Motors demo →Two founders in Larnaca who have run companies
Every architecture and every strategy comes from Fabio Fornaro himself. Only then do more than sixty specialised agents build it, each for exactly one job. Our first customer is ourselves: every system ran in our own business first. Behind it stand 25 years of sales and entrepreneurship. We have been the people using the bad system, which is why we ask about your process before we talk about software. The number is +357 99 044006.
More across Cyprus
What about the CRM vendors already here?
"There are Cyprus companies that sell CRM. Why you?"
Because they are selling a product and we are building a fit, and those are different jobs. If their product matches your process, take it, genuinely: it will be cheaper and supported by a bigger team. Come to us when you have looked and nothing fits, when the real work keeps escaping into spreadsheets, or when the system has to reach into pricing, documents and delivery rather than stopping at the contact card. We tell you which of those you are, before there is a quote on the table.
Who you are dealing with
Fabio is on the ground — reach him directly on +357 99 044006. Not a call centre, not a reseller: the person who builds your site.
Every architecture and every strategy comes from Fabio Fornaro himself. Only then do more than sixty specialised agents build it, each for exactly one job. Our first customer is ourselves: every system ran in our own business first. Behind it stand 25 years of sales and entrepreneurship. Fabio and AnnaMaria live in Larnaca and build here.
Fixed price from €4,900 to build, or rent from €279/month and own it after the term — source code included. No "price on request".
Your site — and its AI assistant — answer buyers in English, Greek and Russian, around the clock. The languages Cyprus actually sells in.
Domani AI is Domaniai LTD, registered in Paphos, Cyprus, hosting inside the EU — GDPR-compliant, verifiable on Wikidata and Crunchbase.
Frequently asked questions
Who builds custom CRM systems in Cyprus?
Domani AI builds custom CRM and internal business systems for Cyprus companies, from Larnaca. Several Cyprus firms sell CRM products, and for an ordinary process one of those is usually the better buy. We build when the process is specific enough that no product fits, and we say which case you are in before quoting. Fabio answers +357 99 044006 directly.
How much does a custom CRM cost in Cyprus?
It is quoted per project, after we have seen how you work, and the figure is fixed before anything starts. We do not publish a headline number here because a CRM has no honest "from" price: the scope is the price. What we can promise is that you see the full figure and the payment stages in writing before you sign, and that nothing moves until you do.
How long does it take to build?
Typically eight to twelve weeks from signature to handover, including training. That is not a placeholder: it is how long it takes to map the process, build it, correct it against real use and hand it over so your team can actually run it.
Do we own the system?
Yes, including the source code. There is no per-seat licence that grows with your headcount and no vendor deciding what gets built next. If you ever want to move it to another developer, you can.
Can it replace the spreadsheets we actually work in?
That is usually the point of the project. We start with the spreadsheet that runs the company, because it is an accurate description of your real process written by the people who do the work. The system is built to do what that file does, minus the fragility of one person owning it.
Is our data protected under GDPR?
Yes. Domani AI is registered as Domaniai LTD and hosts inside the EU, so client data stays under GDPR, while the two people responsible for the system live in Larnaca and answer a Cyprus number.
Tell us how you work, and we will tell you honestly what you need
A short conversation is enough to know whether you should buy a licence or build. There is no charge for that answer and no follow-up sequence if the answer is "buy".
Talk to usIf a product fits you better, we will name it.